Privacy Policy

When you order ProstAidon on this website, we ask only for the details needed to prepare and deliver your parcel, and we treat them with care. This Privacy Policy explains what we collect, why we collect it and how we keep it safe. By placing an order or contacting us, you agree to the practices described here.

What we collect

We collect the information you give us when you place an order or write to us: your name, phone number and the delivery details for your parcel. We do not ask for information we do not need, and we never request passwords or full card numbers on this site.

Why we use it

Your details are used to confirm the order, arrange delivery, keep you informed about its status and answer any questions you send us. From time to time we may use a phone number to clarify an address or a delivery time.

How long we keep it

We keep order information only for as long as it is needed to complete your purchase and handle any follow-up, after which it is removed or archived in line with our internal routines.

How we protect it

Access to your details is limited to the people who process and deliver orders. We apply reasonable organisational and technical measures to guard against loss, misuse or unauthorised access.

Your choices

You can ask us what information we hold about you, request a correction, or ask us to delete it. To do so, simply write to us at [email protected] and we will help.

Contact

If you have any questions about how we handle your data, email us at [email protected] and we will respond as soon as we can.